kiwi 3 spinning wheel

If we do not have this item in stock, we will add your item to our next order with Ashford. You will be contacted within a few days, to give you an idea of when that order is likely to be placed and to confirm that the timeline is acceptable on your end. Alternately, we can make arrangements for the supplier to drop ship the item directly to your home. As soon as your item arrives at the shop, you will be notified for pickup or with a tracking number once we ship your order to you.

If you change your mind and would like your item refunded before the order is placed with the supplier, we can cancel it with no penalty, however, once we have placed the order and the item is shipped to us, we are not able to offer refunds on special ordered items.

This item is eligible for refund or exchange within 30 days of the purchase date. All returned items must be accompanied by their receipt or order number, and must be unopened, unused, and in salable condition for a return or exchange to be considered. We do not accept full or partial returns on items that were special ordered.

Our orders are usually packed and sent out within 24 hours during the week. If we need to contact you about your order, we will do so by email. You will receive a tracking number by email on the day your order ships.